Privacy Policy
Privacy Policy – Data Collection, Cookies & SMS Communications
We are committed to protecting your privacy and ensuring transparency in how your information is collected, used, and safeguarded.
Information We Collect
We may collect personal information that you voluntarily provide to us, including your name, email address, phone number, and any other details submitted through our website forms. We may also automatically collect certain information such as your IP address, browser type, device information, and browsing activity.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide requested services
- Send updates, reminders, and relevant communications
- Improve our website functionality and user experience
- Conduct marketing and promotional outreach (where permitted)
SMS Opt-In & Communication Details
By providing your phone number through our website forms, landing pages, or other communication channels, and explicitly opting in, you consent to receive SMS (text) messages from us. These may include appointment reminders, service updates, and marketing messages.
- Message frequency may vary
- Message and data rates may apply
- Consent is not a condition of purchase
You can opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.
No Sharing of SMS Opt-In Information (CRITICAL)
We do not sell, rent, or share your phone number or SMS opt-in consent with third parties or affiliates for marketing purposes. Your information is used solely for communication between you and our business.
Cookies & Tracking Technologies
We use cookies, pixels, and similar tracking technologies to enhance your browsing experience, analyze website traffic, and improve our services. These technologies may collect information such as your IP address, browser type, device information, pages visited, referring URLs, and timestamps.
You may disable cookies through your browser settings; however, some features of the website may not function properly.
Data Security Practices
We implement appropriate administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include, but are not limited to:
- Secure data storage systems and restricted access controls
- Encryption of sensitive information where applicable
- Regular monitoring of systems for potential vulnerabilities and security threats
- Use of secure networks, firewalls, and industry-standard protection tools
- Limiting access to personal data to authorized personnel only
- Working with trusted third-party service providers who adhere to strict data protection and security standards
Despite these safeguards, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.
User Rights & Choices
You have the right to:
- Opt out of SMS communications at any time by replying STOP
- Request access to the personal data we hold about you
- Request correction or deletion of your personal information
- Withdraw consent where applicable
To exercise any of these rights, please contact us through our website.